Terms of Service Last updated: 14 November 2026

TADA! (“we”, “us”) provides an order-paging service. These Terms govern your use of our website and order-paging service. By creating a merchant account or using the service for your business, you agree to these Terms and confirm that you are authorized to act for that business.

1. Our service

TADA! is a web-based order-paging service for restaurants, cafés and businesses with a similar order-collection process. Staff create an order and its QR link. Customers scan the code to view the shop and track that order without a customer account or app download.

The merchant controls order status and collection. TADA! does not sell or prepare the merchant’s food or products and is not responsible for their quality, safety, fulfilment or refunds. The service is not intended for emergency or safety-critical communications.

2. Your account and responsibilities

Provide accurate account, shop and billing information and keep it current. Protect your login details and allow only authorized people to use staff access. You are responsible for activity carried out through your account and for the content, logos and links you upload.

You must have permission to use uploaded materials and to provide any personal information you enter. Do not enter payment-card details, medical records or other unnecessary sensitive information in order fields. Treat individual order links as private: anyone who receives a valid link may be able to view the information available through it.

Report suspected unauthorized access to support@tada.bh promptly.

3. Subscription and two-day free trial

TADA! offers one plan, “Everything you need”, priced at BHD 12.000 per calendar month. Each subscription covers one shop/location; additional locations need their own subscription.

Each eligible new shop receives one free trial of 2 days (48 hours), starting when shop setup is completed. The trial is not restarted by editing your account, signing out, or submitting or resubmitting payment.

4. Payment by bank transfer and manual renewal

Payment is made by manual bank transfer to the IBAN shown on your billing page. After transferring, you upload a payment confirmation. Uploading proof does not by itself grant access: we activate your shop only after verifying that the transfer has reached our account, normally within 24 hours.

Each approved payment grants one calendar month of access. If paid access is still running, the new month is added after its current expiry. There is no automatic debit or automatic renewal; to continue, submit a new transfer before your access ends.

If your trial or paid access expires, creating new orders is paused. You can still sign in, manage your account and billing, and finish existing orders, and customers can still track and collect them. Your shop and order history are kept.

5. Acceptable use

Do not use TADA! unlawfully; access another shop’s data without permission; guess or harvest order links; distribute malicious content; disrupt the service; evade access controls or trial restrictions; or copy, resell or exploit the service except as expressly permitted by us or applicable law. We may restrict access to protect users, investigate abuse or comply with legal obligations.

6. Your content and our intellectual property

You retain rights in your shop information and uploaded materials. You grant us permission to host, process and display them as necessary to provide TADA!, including showing your branding on your customer pages. This does not give us ownership of your brand.

The TADA! software, designs and branding belong to us or our licensors. Your subscription provides a limited right to use the service for your business during valid access; it does not transfer ownership of our software or intellectual property.

Personal information is handled as explained in our Privacy Policy at /privacy.

7. Alerts and availability

Live updates require an internet connection. Customers should enable sound and keep the tracking page open. Sound, vibration and screen-awake behavior depend on the browser, device, permissions and settings. We do not guarantee alerts while a phone is locked, offline or running another app, or that every alert will be heard.

Keep a practical backup, such as calling the order number. We aim to provide a reliable service, but maintenance, technical faults and third-party outages can cause interruptions. Except for commitments expressly stated here and rights required by law, the service is provided as available without a guarantee of uninterrupted or error-free operation.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses or lost profits arising from use of, or inability to use, TADA!. Our total liability relating to the service is limited to the subscription fees you paid for the affected shop in the 12 months preceding the event giving rise to the claim.

These limits do not apply to fraud, deliberate misconduct, gross negligence or any liability or statutory right that cannot lawfully be excluded or limited.

9. Suspension and ending the service

We may suspend or terminate access for a material breach, security risk, unlawful use or unpaid fees. Where reasonably possible, we will explain the reason and allow you an opportunity to resolve it. Immediate action may be necessary for security or legal reasons.

If we permanently discontinue a paid service without a breach by you, we will arrange a proportionate refund for the unused prepaid period. Data retention and deletion are governed by our Privacy Policy.

10. Updates and questions

We may update these Terms and will publish the revised version with its date. We will give appropriate notice of material changes and obtain consent where required. Changes will not remove rights already accrued or mandatory legal protections.

For questions or complaints, contact support@tada.bh. Nothing in these Terms limits rights or remedies that applicable law makes mandatory.

Related pages: Privacy Policy /privacy · Refund Policy /refund-policy · Contact /contact